A plumber from Liverpool is going viral for his heartwarming act of kindness, helping the elderly and vulnerable by offering free plumbing services.

In every community, there are people who need help, but none more so than the elderly and those with disabilities. Often, they hesitate to ask for help, fearing they’ll be seen as a burden—even when they desperately need it.

James, the plumber behind this beautiful mission, has promised his customer “free plumbing for life.” His goal is to provide assistance without expecting anything in return. “We need to be a human race, to look out for each other,” James says.

Though his act of kindness has earned him internet fame, James humbly credits his actions to a wider sense of community. “It’s a community effort,” he explains. He adds that helping others brings him a sense of joy and fulfillment that he wouldn’t trade for anything. “It makes me feel human, humble, and a little giddy inside.”